By Role
Marketing leaders
- Launch segmented, personalized broadcasts with templates, media, and tokens, then measure delivery and CTR in real time.
- Convert more ad traffic with clicktoWhatsApp journeys and AI followups that sustain intent.
- Run alwayson campaigns with automation and schedule optimization to maximize ROI.
Sales teams
- Qualify inbound WhatsApp leads instantly with AI, capture intent, and autoassign hot prospects to reps.
- Share quotes, catalogs, and demos directly in chat, then track responses from a unified workspace.
- Nurture stalled deals with scheduled reminders and targeted broadcasts.
Customer support
- Deflect up to the majority of repetitive queries with AI trained on help content, then route complex cases to the right agent.
- Provide 24/7 multilingual assistance with nocode flows and human takeover when needed.
- Monitor SLAs and resolution trends with transparent send status and inbox visibility.
Operations managers
- Orchestrate missioncritical updates at scale with broadcast transparency, retries, and result exports.
- Standardize notifications and reminders using reusable templates and placeholders.
- Reduce manual overhead with scheduled messaging, automation, and team workflows.
Product and growth
- Build conversational onboarding, activation nudges, and feature education via nocode chatbots.
- Trigger retention flows from lifecycle events and analyze messagelevel performance.
- Close attribution gaps using clicktoWhatsApp campaigns tied to conversational outcomes.
IT and developers
- Integrate the WhatsApp API to sync CRM, ticketing, and order systems with reliable, eventdriven messaging.
- Implement rolebased access, routing rules, and scalable automation securely.
- Extend messaging with templates, media handling, and webhooks for endtoend workflows.
